While functional tests themselves are often not difficult, conducting the number of tests required in the necessary timeframe, across the spectrum of devices and OS configurations needed, poses a challenge for many QA and development teams. To release better digital experiences, companies must think about quality as an intersectional discipline and assess different components of an app or digital experience holistically, not just in isolation.
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Many of these bugs could have caused revenue losses and reputational damage had they made it into production. Last year, Applause testers uncovered more than 115,000 defects in Europe, covering the areas of functional, localisation, accessibility, payments, customer journey and UX. Here are the key findings from this year’s report. The report evaluates experiences covering 14,000 individual mobile devices, 900 unique desktops and 500 OS versions to assess endless combinations of networks, browsers, payment instruments and integrations across 45 European countries. This year’s report features the usual insights into European companies’ achievements, pain points and trends when it comes to intersectional digital quality, as well as some new additions like frameworks to help companies benchmark their progress.
5 Highlights from the 2023 State of Digital Quality in Europe ReportĪpplause’s State of Digital Quality in Europe 2023 report has arrived.
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